This information is brought to you by
Resource
Engineering, Inc.
developers of FMEA Investigator, computer-based training on the use of process and design
FMEAs.
Every product or process is subject to different types or modes of failure
and the potential failures all have consequences or effects. A failure mode and
effects analysis (FMEA) is way to:
- Identify the potential failures and the associated relative risks designed
into a product or process
- Prioritize action plans to reduce those potential failures with the highest
relative risk, and
- Track and evaluate the results of the action plans.
Why
do companies use FMEAs?
How
can FMEAs help companies improve quality and productivity?
How
does an FMEA work?
How
are FMEAs conducted?
What
are some mistakes companies make when they use FMEAs?
How
can my company get started using FMEAs?
What
is the best way to teach people how to conduct FMEAs?
There are a number of reasons why companies use FMEAs. Sometimes FMEAs
are initiated because of a specific problem. Sometimes FMEAs are used as a
proactive tool to reduce the potential for problems. Some companies
implement FMEAs to meet customer requirements. Regardless of the reason
for implementing FMEAs, most people will agree that when FMEAs are used
correctly they can uncover potential problems before the problems get
out to the customer and lead the way to a more robust process or product.
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FMEAs can be used in many different ways, but the most common FMEAs are
Design-FMEAs (DFMEAs) and Process-FMEAs (PFMEAs). Design-FMEAs should be used throughout the design process - from the preliminary design
to when the product goes into production. Design-FMEAs uncover potential
failures associated with the product that could cause product malfunctions,
shortened product life, and safety hazards to name a few. Process-FMEAs
ideally should be conducted prior to starting up a new process, but are
conducted on existing processes as well. Process FMEAs uncover potential
failures that can impact product quality, reduce process reliability, cause
customer dissatisfaction, and create safety hazards.
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Basically, an FMEA is a listing of all potential failures and their
corresponding effects of the product or
process under investigation. It is not unusual for an FMEA to list 50 to
200 different potential failures. If an FMEA has over 200 potential
failures it is a good sign that the product or process under investigation
should be broken into subunits, each with its own FMEA. For example,
automotive companies don't conduct FMEAs on the entire car, but rather
individual components of the car.
Each potential failure mode will have at least one, if not several potential
effects or consequences of the failure, potential causes of the failure, and
current controls to prevent the failure from occurring or to detect the failure
once it does occur. The potential effects of the failure are rated on a
scale of 1 to 10 where 10 is the most severe consequence. The potential
causes of the failure are rated in terms of the chance of the cause occurring,
also on a scale of 1 to 10 where 10 is the greatest likelihood of occurrence.
The ability to detect the failure prior to it occurring is also rated on a scale
of 1 to 10 where 10 is the least likely chance of controlling or detecting the failure.
The severity, occurrence, and detection ratings are multiplied together for each
potential failure, effect, cause, and control combination to get the risk priority number
(RPN) for that combination. The combinations with the highest RPNs are the
potential failures that you need to focus your improvement efforts on.
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FMEAs are typically conducted by small team of people, ideally each who has a
slightly different view of the product or process under investigation. The
variety of perspectives that a team can bring to an FMEA is what makes them so
powerful. Any one person will not be able to develop as comprehensive and
valuable am FMEA as a team of people can generate. Auditors are quick to
pick up on FMEAs that are developed by one person. Such FMEAs are typically
generated to satisfy customer requirements, but are seen as having little value
to the company. FMEAs are a means to achieving better quality product and
that's why they are now required by OEMs and industry standards in diverse industries such as automotive, medical
device manufacturing, aerospace, and chemical processing.
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Here are
the top ten reasons why FMEAs fail:
-
One
person is assigned to do the FMEA alone.
-
Not
customizing the three rating scales with company specific examples so that they are meaningful to your
company.
-
The
design or process expert is either not included on the FMEA team or is
allowed to dominate the FMEA team.
-
Members
of the FMEA team have not been properly trained in the use of FMEAs and
become frustrated with the process.
-
The
FMEA team gets bogged down with the minute details of the design or process,
losing sight of the overall objective.
-
Rushing
through the generation of potential failure modes in a hurry to move on to
the next step of the FMEA, possibly overlooking significant but obscure
failure modes.
-
Listing
practically the same effect for every failure mode and not being more
specific (for example "customer will be unhappy").
-
Stopping
once the RPNs are calculated and not taking action on the highest risk
failures.
-
Not
reevaluating the RPNs once improvements have been made to assess the impact
of the improvements.
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The first step in using FMEAs is learning how to use them. While the
FMEA process may seem relatively simple and straight forward, the process can
become unwieldy for the first-time user. Once a team of people have gone
through FMEA training, they will be ready to start their first FMEA
project. Make sure that the project is well-defined so that the team
doesn't get off on a tangent. While the FMEA process is best worked
through using post-it notes and flipcharts, it helps to have an FMEA worksheet
template in Microsoft Excel® for documenting the process.
Click here to download a free FMEA Excel Template.
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There is a basic methodology and terminology for conducting FMEAs that all
people on an FMEA team should understand. Having this knowledge prior to participating
on an FMEA team will enable the team to work efficiently and effectively.
FMEA training is available through seminars but this approach can be expensive when you need
to train several people. There are also books available on FMEA, but there
is no guarantee that if you give FMEA team members books that they will actually
have the time to sit down and read them. The best way to train FMEA team
members is with the FMEA Investigator computer-based training
program. The FMEA Investigator is cost-effective because you
pay one price and can train everyone at your site without additional per user
costs. The FMEA Investigator is a solid training program. Once
employees have completed the training they will be ready, willing, and eager to
put what they have learned to use on an FMEA team.
Click here to learn more about the FMEA
Investigator.

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