This
information is brought to you by
Resource Engineering, Inc.
developers of the
Six Sigma Start-Up to support Six Sigma improvement efforts.
Six Sigma is a business initiative, not a quality initiative. Six Sigma
is an umbrella term for a philosophy and way of running a business
that improves quality and productivity and increases profits. There are
three major components to Six Sigma:
- The environment or culture of the organization as established by the
senior leaders in the organization
- The improvements tools such as SPC, design of experiments, process
mapping, data display and analysis, problem-solving, and root cause
analysis, and
- The infrastructure which includes systems that support the use of the
tools.
Why
do companies implement Six Sigma?
How
can Six Sigma help companies improve quality and productivity?
How
does Six Sigma work?
What
are some mistakes companies make when they use Six Sigma?
How
can my company get started using Six Sigma?
What
is the best way to teach people how to use Six Sigma?
Why do companies implement Six Sigma?
The reason that companies should use Six Sigma is to increase profitability.
Sometimes however, the impetus to get started on a Six Sigma process is brought
on by customer demands.
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How
can Six Sigma help companies improve quality and productivity?
Six Sigma as a philosophy will create a heightened awareness of the need for
on-going and everlasting quality improvement efforts. Six Sigma as a
process will provide employees with the tools and skills they need to embrace
the Six Sigma philosophy. By striving to achieve a six sigma level of
quality, companies reduce costs related to scrap, rework, inspection, and
customer dissatisfaction.
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How does Six Sigma work?
Six Sigma starts at the top of an organization and requires constant
attention by senior managers who are responsible for establishing the Six Sigma
culture. In addition, senior management must enable the creation of an
infrastructure to support Six Sigma improvement projects.
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What
are some mistakes companies make when they implement Six Sigma?
Here are
the top reasons why Six Sigma does not work:
-
Thinking
that six sigma is just using the tools and ignoring the improvement cultural
component.
-
Seeing
Six Sigma as a temporary activity rather than a way of on-going business operations.
-
Not
understanding the power and importance of data and statistics.
-
Assigning
responsibilities to implement Six Sigma without giving the
authority and training necessary to carry through on Six Sigma efforts.
-
Not
measuring processes or ignoring the story the measurers are telling.
-
Not
linking compensation to six sigma performance.
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How can my company get
started implementing Six Sigma?
The first step in implementing Six Sigma is learning how it works and buying
into the philosophy. While there are many resource available to satisfy
this need, one of the best references is a book called Six Sigma: The
Breakthrough Management Strategy Revolutionizing the World's Top Corporations by Mikel Harry.
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What is
the best way to teach people how to use Six Sigma?
Six Sigma covers a broad range of topics beginning with a general overview of
what six sigma is and then going into specific detailed topics related to the
environment, tools, and infrastructure of six sigma. Resource
Engineering has developed computer-based training programs to support Six Sigma
efforts including the Six Sigma Start-Up. One of the foundations of the Six Sigma philosophy is statistics
and statistical process control. SPC Workout is a computer-based training
program on the use and application of SPC in manufacturing. Another
cornerstone of the Six Sigma philosophy is preventing problems from occurring
rather than waiting for them to occur and then having to detect them and
eliminate them. Mistake-Proofing is a Six Sigma tool that helps teams
identify and implement solutions that make it impossible to make mistakes.
Failure Mode and Effects Analysis (FMEA) is a natural precursor to Mistake-Proofing as it provides a means for analyzing failure potential and
prioritizing potential failures based on severity, chance of occurrence, and
ability to detect the failure before it occurs. Resource Engineering has
computer-based training programs on both Mistake-Proofing and
FMEA.
Accurate measurements and a reliable measurement system is also a critical part
of the Six Sigma formula. Gage Mentor teaches people how to use and manage
gages and other measuring equipment.
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