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Web-Based • LAN-Based • CD-ROM
Course Description
Course Objectives
Intended Audience
Time to Complete
Course Outline
Problem Solving is a comprehensive, computer-based interactive
training system that teaches employees how to
use proven problem-solving techniques to improve manufacturing quality and
productivity.
Problem Solving is divided into
two units: Getting Started and the 8-D Process. Upon completion of the lessons in
each unit, learners can take the Fitness Challenge to test their knowledge
of what they learned in the unit.
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Learners will be able to:
- Understand and use the 8-D process to solve problems.
- Work on and contribute to a problem-solving team.
- Apply the appropriate problem-solving tools throughout
the problem-solving process.
All employees expected to use the 8-D Problem Solving
Process.
Approximately five to seven hours.
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Problem Solving is divided into
two units: Getting Started and the 8-D Process.
There are exercises throughout the program and upon completion of
each unit learners can take the Challenge to test their knowledge of what
they learned in the unit.
Click here for the course outline.
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